If your pet never gets sick, then this place is okay. The staff are friendly and it's easy to get an appointment time. They do charge slightly more than most other vet clinics it seems (regular clinic visit base charge is $42.40 not simply $40 for example).
Very caring staff when we visit. They were also VERY compassionate when my pets had to be put down. I have been using them for the last 7 years.
I had the experience of having a pet get sick and am very disappointed in the provided care. The vet offered an expensive full spectrum blood panel which I refused because it was easy to cross off many symptoms for some disorders (no blood in urine/feces kind of symptoms for example). The vet would not stop pushing this expensive full spectrum blood panel. When I said I would approve blood tests for more likely problems they stopped offering help for my pet and wouldn't even suggest the more likely causes for the sickness. The vet would not agree to do a smaller scale, more well fitted to the symptoms blood testing. It seemed like they either didn't have a clue what could be wrong or they simply push more expensive testing as their only available options in general. Now I'm going to a different clinic for a second opinion.
Brought my one pound chihuahua in and she was on deaths door step. Low temp and very low blood sugar. The staff took her to the back immediately and were so sweet. I am so happy I found this place and this will be Matilda’s vet for life
After my last visit to Bluegrass, I went to a different vet the next day. My sick pet was diagnosed by physical examination and when I brought up the blood test issue that Bluegrass had been pushing the vet specifically mentioned how there was nothing to indicate the need for any blood tests. The new vet prescribed medicine and a two week treatment and feeding plan with a full month of taking it easy before getting back to normal activity level and dog park visits. The once sick pet is fully recovered and has not had any recurring problems since.
Finally, they can only treat dogs/cats. They say they can service and give physicals to other animals but they were very unpracticed with handling small animals like rabbits.
If you want an opened minded, even slightly holistic vet, or even just a vet that respects your wishes...this is not the one!
*Update
This is as well run organization, with personable, engaging people at the desk welcoming every visitor and their animals. It's a busy environment, but that's because they are in demand and do a good job. The prices are fair. The staff is compassionate and very accommodating. We enjoy interacting with them each and every time we visit.
Bluegrass Animal Hospital is a US Veterinary Care based in Knoxville, Tennessee. Bluegrass Animal Hospital is located at 1439 Ebenezer Rd, Knoxville, TN 37922, USA.
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