7
8846 Kingston Pike, Knoxville, TN 37923, USA
Knoxville, Tennessee 37923
+1 865-769-3080

Good quality work for lower than average price. We paid $445 to get an F250 4X4 painted.

I've had several cars painted here over the years. Always great customer service and a good lasting paint job at a great price.

If I could give this place zero stars I would. I had the worst experience of my life today with this place. I have never come across a business that have zero skill set with their lack of ability to paint a vehicle and zero customer service skills. They had one simple job to do for us. We have an older van that the paint was coming off of the bumper covers due to age and also a crack in the rear bumper cover from the previous owner. Due to bad experiences with other body shops in the past, all we asked was that they removed the bumper covers from the van to paint them (since they had to remove the back one anyways to repair the crack) and also to keep the van outside away from other vehicles that were being worked on inside the shop. I have had other experiences where a body shop ends up getting overspray all over your vehicle because it's parked inside and overspray and sanding dust is landing all over my car. Also I've had experiences where a body shop tries to tape off an area to paint and can never seem to get the paint line straight to cover everything 100% so you end up with paint in areas you don't want. That is what happened to us and exactly the reason we asked for the van to be far far away from any chance of overspray paint, clear coat, or sanding dust. The person we spoke to, who I assume is the manager, named Josh, wrote up an estimate and we asked him to write on the estimate to "remove the bumper covers to paint" them, which he did. The problem is, the bumper covers were repainted while on the van and every one of my worst body shop nightmares that I tried so hard to avoid came true again. They took the rear cover off the van to repair the crack and then put it back on the van and sprayed silver paint on front and back bumpers. The manager named Josh lied to us and said that the bumpers WERE removed from the van before painting but that the overspray may have got on the vehicle if they put the bumpers back on and then needed to touch up areas afterwards. That is an obvious lie as there is overspray EVERYWHERE, not just in one or two areas. Also he failed to notice that the screws that hold the bumper cover on were also covered in a coat of silver paint, which tells us that if we had any doubt the bumper was painted on the van, the painted screws confirm our suspicions. The screws would not have been on the van and got paint all over them if the bumper cover was off the van. There is silver overspray on the hood, the drivers side front fender, back hatch, and trailer hitch, just to name a few. Today when we went to pick up the van we immediately saw the silver paint overspray on the front end of the van. Besides all of the dirt and sanding dust that was also on the entire van, both bumpers that had just been painted felt rough when you ran your hand across them. Then we noticed at least 10 scratches/gouges on the drivers side rear fender. That was the worst part. We were told that it would take 2 days to have the bumper covers painted but we ended up waiting 3 days. When we went to pick up the van the paint was not even completely dry.

If I could give less than 1 star I would! Th s was for our Harley. It came back LATER than they said, they called on Wednesday said it was done, we go Thursday morning and it's not completed it was supposed to been done by Monday. We got it back with a crack in it where there wasn't one before as you can see in the pic, and it was painted over. It had so much over spray, runs, and over aired spray it looks awful! They still charged my husband a lot for the garbage job they did to our fender!! BEWARE OF THIS PLACE!!!

DO NOT GO TO THIS BODY SHOP UNLESS YOU WANT YOUR VEHICLE TO COME OUT LOOKING WORSE THAN IT WENT IN.

One of the fastest paint shops in town , small jobs big jobs they do it all , decent quality , you get what you pay for

Nobody would take responsibility at this shop. They denied damaging the van, although the scratches were the only thing that didn't have dust on them, they were fresh scratches. It was clear after dealing with Josh and another guy named Michael, who told us that "they're not a high-end body shop", and what did we expect to get for what we were paying, which was over $360 (although they run specials to paint an entire car for less than that). We left the body shop without paying and told them we were taking the car back to a detail shop to get an estimate to get the paint and overspray off of the car. We have to find another body shop to repaint the drivers side rear fender where it got scratched and also to fix the paint job on the bumpers. In the end, we will be paying much more than $360 to get the van back to the condition it was in before they damaged it. They need sued.

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Econo Auto Painting — Car Repair in Knoxville

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Econo Auto Painting

Car Repair at 8846 Kingston Pike, Knoxville, TN 37923, USA. Here you will find detailed information about Econo Auto Painting: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 5:30 PM
  • Tuesday
    8:00 AM – 5:30 PM
  • Wednesday
    8:00 AM – 5:30 PM
  • Thursday
    8:00 AM – 5:30 PM
  • Friday
    8:00 AM – 5:30 PM
  • Saturday
    9:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 7 reviews

Contacts

Categories:
State:
Tennessee
Address:
8846 Kingston Pike, Knoxville, TN 37923, USA.
City:
Knoxville
Postcode:
37923

About Econo Auto Painting

Econo Auto Painting is a US Car Repair based in Knoxville, Tennessee. Econo Auto Painting is located at 8846 Kingston Pike, Knoxville, TN 37923, USA.


Please contact with Econo Auto Painting using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Econo Auto Painting opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Econo Auto Painting

  • Jesse
    Added 2016.08.26
    Good quality work for lower than average price. We paid $445 to get an F250 4X4 painted.
  • Adrian
    Added 2015.12.22
    I've had several cars painted here over the years. Always great customer service and a good lasting paint job at a great price.
  • Elizabeth
    Added 2015.04.20
    If I could give this place zero stars I would. I had the worst experience of my life today with this place. I have never come across a business that have zero skill set with their lack of ability to paint a vehicle and zero customer service skills. They had one simple job to do for us. We have an older van that the paint was coming off of the bumper covers due to age and also a crack in the rear bumper cover from the previous owner. Due to bad experiences with other body shops in the past, all we asked was that they removed the bumper covers from the van to paint them (since they had to remove the back one anyways to repair the crack) and also to keep the van outside away from other vehicles that were being worked on inside the shop. I have had other experiences where a body shop ends up getting overspray all over your vehicle because it's parked inside and overspray and sanding dust is landing all over my car. Also I've had experiences where a body shop tries to tape off an area to paint and can never seem to get the paint line straight to cover everything 100% so you end up with paint in areas you don't want. That is what happened to us and exactly the reason we asked for the van to be far far away from any chance of overspray paint, clear coat, or sanding dust. The person we spoke to, who I assume is the manager, named Josh, wrote up an estimate and we asked him to write on the estimate to "remove the bumper covers to paint" them, which he did. The problem is, the bumper covers were repainted while on the van and every one of my worst body shop nightmares that I tried so hard to avoid came true again. They took the rear cover off the van to repair the crack and then put it back on the van and sprayed silver paint on front and back bumpers. The manager named Josh lied to us and said that the bumpers WERE removed from the van before painting but that the overspray may have got on the vehicle if they put the bumpers back on and then needed to touch up areas afterwards. That is an obvious lie as there is overspray EVERYWHERE, not just in one or two areas. Also he failed to notice that the screws that hold the bumper cover on were also covered in a coat of silver paint, which tells us that if we had any doubt the bumper was painted on the van, the painted screws confirm our suspicions. The screws would not have been on the van and got paint all over them if the bumper cover was off the van. There is silver overspray on the hood, the drivers side front fender, back hatch, and trailer hitch, just to name a few. Today when we went to pick up the van we immediately saw the silver paint overspray on the front end of the van. Besides all of the dirt and sanding dust that was also on the entire van, both bumpers that had just been painted felt rough when you ran your hand across them. Then we noticed at least 10 scratches/gouges on the drivers side rear fender. That was the worst part. We were told that it would take 2 days to have the bumper covers painted but we ended up waiting 3 days. When we went to pick up the van the paint was not even completely dry.
  • Hannah
    Added 2015.04.13
    If I could give less than 1 star I would! Th s was for our Harley. It came back LATER than they said, they called on Wednesday said it was done, we go Thursday morning and it's not completed it was supposed to been done by Monday. We got it back with a crack in it where there wasn't one before as you can see in the pic, and it was painted over. It had so much over spray, runs, and over aired spray it looks awful! They still charged my husband a lot for the garbage job they did to our fender!! BEWARE OF THIS PLACE!!!
  • Christopher
    Added 2015.04.07
    DO NOT GO TO THIS BODY SHOP UNLESS YOU WANT YOUR VEHICLE TO COME OUT LOOKING WORSE THAN IT WENT IN.
  • Samantha
    Added 2014.12.07
    One of the fastest paint shops in town , small jobs big jobs they do it all , decent quality , you get what you pay for
  • Vanessa
    Added 2013.06.19
    Nobody would take responsibility at this shop. They denied damaging the van, although the scratches were the only thing that didn't have dust on them, they were fresh scratches. It was clear after dealing with Josh and another guy named Michael, who told us that "they're not a high-end body shop", and what did we expect to get for what we were paying, which was over $360 (although they run specials to paint an entire car for less than that). We left the body shop without paying and told them we were taking the car back to a detail shop to get an estimate to get the paint and overspray off of the car. We have to find another body shop to repaint the drivers side rear fender where it got scratched and also to fix the paint job on the bumpers. In the end, we will be paying much more than $360 to get the van back to the condition it was in before they damaged it. They need sued.
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