Average meal and service. Nice waitstaff today. Cracker Barrels though need some refreshing. The old country store with the antique signage is so tired looking. The store is super crowded to even move around. Staff need some new uniforms. Need to hire a team of interior designers to freshen up the image of the restaurant. Restaurants will seem cleaner and more aligned with the times. Couldn’t you select some pilot restaurants and try a new concept? Menu doesn’t need to change really, just work on consistency from restaurant to restaurant. It is true you can have a fabulous meal at one and barely edible at another. Managers should be held accountable for this. We have stopped eating at our neighborhood CB because of the poor QC. But when we travel we seem to have a better experience. We want to be able to get that home cooked meal at times when you just don’t have time to do it yourself, CB can fill this void in the restaurant world out there, but in its current state it seems like it is not keeping up with the times.
Great quality food and excellent service. Everytime I go a manager has always stopped at my table and asked me how things were going. As a result I am a loyal customer
I was on a walker, and we passed several tables a party of 2 could have sat at, but we ended up in the very back. Otherwise, great food and service. My go to place for comfort food and to find candy favorites from my youth. Also has an excellent giftshop.
If you're looking for comfort food this is the place. I can find any type of home cooking here as well as fresh salads. I was also there to shop because I can often find fun gifts there. The staff was very friendly and helpful and gladly went to the back to see if something I was wanting had come in that day. She located it, brought it out and held it at the register until I was done shopping. Great service both in the restaurant and the shop!
So delicious! I hadn't had cracker barrel in years before we stopped in last week for a late breakfast. The service was great, the young man that waited on us was very nice and effecient. The food was so good. I had pancakes, eggs and bacon and there was absolutely nothing wrong with my meal. The coffee was really good too. I love the country store too and of course found myself shopping and buying things after my meal. Before we left, we sat outside in the rocking chairs talking with friends to end the trip and I love that they have those available to wait to be seated or to have after dinner conversation with friends/family before you depart. Great experience and I won't with years before I visit again this time
Cracker Barrel Old Country Store is a US Restaurant based in Knoxville, Tennessee. Cracker Barrel Old Country Store is located at 9214 Park W Blvd, Knoxville, TN 37923, USA.
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