I stopped in to inquire about getting an automatic watch regulated. The gentleman I spoke with was arrogant and first stated that automatic watches needed to be serviced every 3 years, but then insisted that mine was "out of service", being 2 years old. When I politely asked to confirm the price for a "service" that he had mentioned in passing, he became defensive, stating "I get it every day". I said thank you, and left, and will not return. Incidentally, their selection was not impressive.
I just had two rings re-sized here and the work is top notch quality. Looks great. Fits perfect. Price was good. Four Winds Jewelry does good work.
I work in customer service on a day-to-day basis and it is safe to say that the customer service at this location is lacking. The gentleman was very rude while talking to the client before me and myself. He also was belittling when it came to my watch in regards to the watches that he custom makes and how most people couldn't afford them. I tell you what I can't afford and it's not the watches. I can't afford a very poor attitude and a big large dog up on me shedding hair on my dress pants that's not professional. I wouldn't recommend doing business here.
$55 for 2 watch battery replacements? You've got to be kidding....it's like going to a mechanic; over charges for battery plus labor. First and definitely last time coming to this place.
I am still sitting outside this jeweler... He tried to coax me to come in while his big husky roamed around even though I informed him of my discomfort but that was one thing. I just needed a replacement band for my 1950s Ernest Borel cocktail watch. He told me firstly he had no bands...I started asking about other watches so he was ready to sell me.. He pull out at 35.00 band that did not fit my watch after he already inspected it. I thought he was a jeweler... So while I was looking through a rack of bands (he did not initially have) I noticed a band exactly like mines but longer which is what I needed for 17.00... He said well I charge 25.00 to fit the band.. Really? I walked out.. What a shady business man..
Four Winds Jewelry is a US Jewelry Store based in Knoxville, Tennessee. Four Winds Jewelry is located at 7347 Kingston Pike # A, Knoxville, TN 37919, USA.
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