I dropped off a few higher end items off at this store today. It did not matter if the store could use them, I just thought I would try it out. The clerk said it would be more then two hours till she could look at the items and that she would text me. I told her I was unsure if I could come back today but could swing by tomorrow and pick up any items that the store passed on. The clerk looked irritated and said " We prefer you to pick up your items on the same day" I told her to text me and if I was still in the area I would come back by and pick up; any items they did not want. While I was looking at other items in the store, another customer came in. She was told the wait time was less than an hour. This customer said she could not stop back by today to pick up any unused items. The clerk gave this customer a nice smile and said " No problem" . In other words, I was not responded to courteously and the next customer got both better courtesy and more favorable responses. There is no reason for this, When I was texted later, I was in the area and came back. I was in line behind another customer and waited patiently.
I love this store! They have great brands & all of the items are in good quality and shape. Their inventory is constantly changing, so every time I go in it is fun!
Really liked this place! First time in and everyone was very pleasant and helpful. The clothes are organized and the store in clean and neat. I haven't sold anything to them yet, but I plan to soon. Not sure why people (competitors?) have left 1-star reviews and no comments...not helpful at all. I'd ignore them and give Clothes Mentor a try!
There was another customer that came up behind me and another clerk said " May I help you ?" and ignored that I was next in line. There is no reason for this, I was courteous and there was no reason for me to have this kind of experience. I declined to wait in line, left the items there and will not be back. I went on to shop at other stores today where I was treated courteously.
The idea is a good one for this store. Only name brand clothing at reasonable prices. But this is not actually what is in the store. I visited today to sell (and buy) clothing. I brought clothes from Talbots, Chicos, Christopher and Banks, Loft, etc. to sell. Some were brand new and had never been worn, still having the tags on them. They were bought within the last couple of years, so they were current fashions. The only thing the young girls working there wanted was a Talbots black and white wool vest that I actually bought at a garage sale 5 years ago! I was told they were not current (totally not true). While shopping, I saw brands such as Sonoma, Old Navy, etc. These are NOT high end labels. I cannot figure out this store. What they buy and what they sell. It does not live up to its billing. I will not be returning.
Liz at clothes mentor is absolutely AMAZING!!! They have a personal shopping experience for free where you fill out this survey about what you'd like to wear, make an appointment, and then you come back for your appointment and they have a huge rack of clothes for you to choose from. Liz was encouraging, kind, and caring. She listened to what I wanted in my casual summer wardrobe, empathized with me when something really cute didn't fit, and kept me hydrated with water throughout the experience. Everyone was so sweet and the deals were amazing! Five stars and will definitely go again. Thanks!
Clothes Mentor Turkey Creek Knoxville is a US Clothing Store based in Knoxville, Tennessee. Clothes Mentor Turkey Creek Knoxville is located at 10905 Parkside Dr, Knoxville, TN 37934, USA.
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