I have shopped at Harper VW for my last 3 cars. The staff there is absolutely professional and they always listen to my needs. Whether dealing with sales or service, I come away happy. I simply would not shop anywhere else...and I LOVE my new Beetle!!
When we first walked into the dealership, the first person we were greeted by was Chris Brown. Chris was the only person we dealt with throughout the entire experience until we bought the car. He was informative and easy to work with. The majority of our communication was via text or phone over many days. Never felt any kind of pressure. Best car buying experience I’ve ever had.
Outstanding customer service and very transparent process. At Harper, they put people first. Greg Johnson took extra time to talk with us about different options available until we understood the world of car sales from finances to selecting the right SUVs. Chris Brown was very relaxed and low pressure guy that made the sales process enjoyable. Rick Boring was easy to talk to and made the process timely. We got a great deal on a new Atlas. We couldn’t be happier to be a part of the Harper family now and will definetly be going back! Highly recommend this dealer to anyone!
Chris Ramsey has been my technician several times . He assisted me when i had my oil change, a new set of wheels and my car detailed. He is extremely professional and always has a vehicle for me. I have been very pleased with work performed on all occasions. Chris deserves a gold star excellent associate.
Awesome service! Steve in the service department makes you feel like you’re his only customer and makes sure things get taken care of! Also, everyone I encountered in the service department was very pleasant and professional. Definitely will go back!
Harper Volkswagen is a US Car Dealer based in Knoxville, Tennessee. Harper Volkswagen is located at 9901 Kingston Pike, Knoxville, TN 37922, USA.
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