It's expensive and always busy here and u will have a wait but friendly
Not sure if anyone was interested in assisting me. 1st person who saw me when I got out of the car yelled from the porch area if I needed help, he obviously wasn't interested in coming out into the cold to help me, another gentleman came out and talked with me about the differences between some of the used cars I was interested in, and then pointed me to a couple of 2017's still on the lot and said he would get another salesperson to help me.... 10 minutes later, the only salesperson who seemed interested in why I was there, asked if I was being helped (he actually was the first person to ask my name), his name was Brian. He listened, and took the time to get me a info book for the cars I was looking at. He had an uncomfortable exchange while I was standing there, by another salesperson wanting to "shake his hand" and passed him a folded dollar bill (could not see the amount) when he shook his hand. REALLY!!! Was I the subject of a bet, seems that way if that other salesman took the time to interrupt my conversation and make sure he passed him $$. Brian Brown actually seemed interested in helping me, but that was the only redeeming part of my visit to Grayson Subaru in Knoxville TN. I don't know if it was because I was a woman shopping alone that I was treated this way, but it is 2017 and no longer the "good ole boys" network. Was I being judged because I didn't start with the new cars, and was looking at used cars? Are the salespeople taking bets on customers? Apparently Brian was the only one interested in my business. So Grayson Subaru, you don't want my business, and my $$ I have to spend is just as green as everyone elses. This is the second time I have left Grayson Subaru with a really bad experience. The first time I called and even emailed and never heard back. You have made it clear you don't want to sell me a car.
Misleading practices not a fan of this company at all but just know what you are getting into and be very cautious. Be extra cautious
Good service but high prices.
Thanks so much.
Grayson Auto Group is a US Car Dealer based in Knoxville, Tennessee. Grayson Auto Group is located at Knoxville, TN 37923, USA.
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