I just experienced the rudest most awful unbelievable customer service ever in my life by a doctors office. I was in fact informed of a wrong location to this dermatologist. And after getting my 86-year-old grandmother ready, picking her up on the opposite side of town and coming to the office. I realized I was told the wrong location. As I called the office and let them know that I was in the wrong area and headed their way they decide to not see my 86-year-old grandmother, who I had taken off work for in order to be seen. Not to mention having to have already waited three weeks to get into this appointment, they decide to tell me it's going to be another two weeks before they can even see her, even though they didn't tell me the the correct address. Although we live in a modern society and I should have called to make sure I was going to the right place AGAIN... I don't see why being 10 minutes late should keep my 86-year-old grandmother from being seen by the dermatologist, in order to have a cancerous mole removed.... I know life happens and it's easy to sometimes run late and I understand that businesses can't always accommodate people's tardiness, however in this instance my tardiness was due to their lack of correct information and I don't see why my grandmother should have to pay for their mistake. It just goes to show me that if I had been "on time" I'm not so sure I'd want her to be a patient of this dermatologist, now that I know how they treat patients...
Dr. Doppelt is amazing! For years I considered chin augmentation/chin implant until I meet Dr. Doppelt. He was able to give me the results I was looking for without surgery but with injectables instead! The results were AMAZING! I could not have been happier! It actually reshaped my face giving me a more contoured look! I even had someone ask me if I had lost weight after looking at my before and after photos! Another plus, his office staff are all so wonderful and friendly!
I have been seeing Mary for about two years now to get three of my tattoos removed and I have to say that she is the BEST!! I was going to another company before and the girl that I had been working with quit, so I was left with no one to finish my tattoo removal. I was afraid I would have to travel to Atlanta or Nashville but luckily I stumbled across an advertisement on the back of a local magazine for Southeastern Dermatology and their PicoSure laser to remove tattoos. I also lucked out that my mom knew who Dr. Doppelt was through her business and she highly recommended him and his staff. I made an appointment to see Mary right away and here I am two years later (I'm doing one tattoo at a time) still getting AMAZING results on my tattoo removal! Mary is incredibly knowledgeable and she is so sweet; she really makes me feel so comfortable about the process every time I go to see her! I highly recommend her if you are having any tattoo regret!
Dr Doppelt and his staff are always so kind, helpful and knowledgeable. I would highly recommend this practice to anyone!
Dr Doppelt is phenomenal and so are the aestheticians. HOWEVER, just had a horrendous experience with the ladies at the front desk. Rude, unapologetic, and condescending are the three best adjectives to describe them. I’ve spent entirely too much money here to be treated that way. They just lots DECADES worth of skin treatments from me and my husband as we will be finding somewhere else to go. Such a shame.....
Southeastern Dermatology is a US Hair Care Studio based in Knoxville, Tennessee. Southeastern Dermatology is located at 1930 Pinnacle Pointe Way, Knoxville, TN 37922, USA.
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