This place is nice .I feel the people could be friendlier and I've definitely had cheaper gel manicures that lasted much longer .I know that the location obviously makes it pricey and I don't mind to pay for quality,but one of my natural gel nails started coming off on thumb within 3 days .I do work with my hands though .This place was super quick. I feel that is a good and bad thing when it comes to efficiency.
Nail tech did not know what he was doing. My nails look awful, nothing like the picture I showed him; which was a plain nude short stiletto nail.
After trying several different places in Knoxville, I'll never go anywhere else but here. The ladies are so talented and the customer service is above and beyond. Jasmine does an amazing job with gel manicures and I get compliments on my nails every time I get them done. They are all very friendly and kind. The place is always clean and welcoming.
Very professional and friendly - love my nails - Nancy did my nails and was very gentle and precise.
Visited for first time and got an acrylic French manicure last Thursday. It had turned yellow by Saturday. Went back to have it fixed today only to be told it was because I had tanned (I hadn't) and even if I had in 15 years of getting French manicures I had never had a problem with them turning yellow (even when I did tan). Told me to pick a color, so to make it easy I chose the color I had gotten on my toe nails last week. After painting my nails he (the male nail tech) motions for me to put my feet on his lap (kind of strange and uncomfortable as I was still at the nail desk and wearing a dress lol) and proceeds to remove my toe nail polish (I did not ask to have it repainted). I didnt say anything as I figured maybe he was just being kind and going to "refresh" them so that they had new polish too. He gets done with one foot and then runs out of polish in that color so finds one that I guess he thinks matches (it doesn't) and hastily finishes. I go sit under dryer and at that point am just ready to leave and take it as a loss as I assumed I wouldn't be charged. To be courteous I ask him if I owe anything (Again, assuming I don't as it was their fault not to mention I have mismatched polish and my toes look like they were painted by a 4 year old), but he tells me I owe $18 ($10 for nails and $8 for toes, which I hadn't even wanted changed!?). I paid and did not complain (although I prob should have). I may have let this go and not gave a poor review if the attitude of everyone in there hadn't been so poor and they had acted more professional. I have been to a lot of nail salons and this is by far the worst.
Bella Regazza Nail Spa is a US Hair Care Studio based in Knoxville, Tennessee. Bella Regazza Nail Spa is located at 10915 Parkside Dr, Knoxville, TN 37934, USA.
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