I have used Crouch multiple times and they always do a great job. Its a nice shop and the staff is helpful. They are great are incorporating in sentimental pieces into your arrangement in a unique way if you request it. A teammate of my son passed away and they made an amazing arrangement in team colors and built it around their championship rugby ball. I highly recommend Crouch for something more than just your average bouquet!
My husband had purchased a floral arrangement on Friday 6/2 for our wedding anniversary from Crouch Florist. We have used this florist several times in the past. The quality of flowers and attention to detail is usually excellent. This time, however, most of the floral arrangement was already dead by Monday 6/5.
Everyone here is awesome. Great customer service, timely delivery, beautiful fresh flowers. I was so happy with my experience that I could not say enough good things.
I had an email response from the florist waiting for me first thing this morning stating that an arrangement should last 5 days on average and at times the flowers they receive LOOK healthy but actually aren't, and it would be almost impossible to tell, which I completely understand. The email communication was very kind and they offered to deliver a replacement arrangement to me this afternoon. I just received the flowers about 30 minutes ago and was at a loss for words when the gentleman walked up to my front door with an arrangement about three times bigger then what my husband originally purchased.
All I can say is WOW! and thank you Crouch Florist! You definitely put a smile on my face and made my day. :-)
Awesome people that work there! Such a great environment! This is the only place I buy my flowers. I’ll never buy from anywhere else.
I emailed the florist last night to see if it was "normal" for the flowers to start to brown out within 3 days. (the arrangement had 6 large yellow roses, none of them opened up and all turned brown) I was not looking for anything other than information as to WHY the flowers may have died so quickly.
Absolutely love the arrangement I sent my best friend!! Amazing service!! Beautiful flowers!
Crouch Florist is a US Florist based in Knoxville, Tennessee. Crouch Florist is located at 7200 Kingston Pike, Knoxville, TN 37919, USA.
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