I had to come pick up some headphones that my daughter had ordered as the email said that they would be available for pick up on the dreaded black Friday. I went by that evening and it was of course ridiculously packed. The next morning me and my daughter went in to get them. Turns out they were not ready to be picked up. I was frustrated at this point. Your clerk Jacob was incredibly friendly and helpful. He went to the back and looked for a pair like she ordered. I unfortunately had to leave for an appt. I went back by later and Jacob remembered us when we walked in and had the headphones ready for us. What would have been a very unpleasant experience at this Best Buy ended up being great thanks to your clerk Jacob. He will be the reason a lot of your customers don't lose their patience this holiday season! Give him a raise!
Pick up service was easy and amazing. I got an email for my order. Thought it was ready for pick up, but it was just for the the gift card that came with it. Rep was so kind and processed order anyway!
Employees very friendly & go out of there way to serve you. I was there on 12/20, & service manager was even helping us out w/ finding ,recieving & even helped w/check out! Great job Best Buy!
Had the best experience ever at this Best Buy! Bought my husband's first Iphone. Will be back in the near future! It took way less time then Best Buy mobile to purchase a phone.
Went to Best Buy today to pick up a last minute gift. They staff was so friendly and helpful they didn't have what I was looking for but they found the more expensive one and price matched since they were out of the one I wanted. I know they are tired from the holiday season but they were still smiling, friendly and, helpful. I appreciate the staff. Merry Christmas!
Best Buy is a US Electronics Store based in Knoxville, Tennessee. Best Buy is located at 8925 Town and Country Cir, Knoxville, TN 37923, USA.
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