Let me just say that I am a difficult haircut and color and Ryan Andrews is hands down one of the best stylists I have ever been to in my life. She not only took the time to listen to my concerns as an asthmatic not wanting a lot of strong smelling products but did my highlights on my mid back length hair with expertise and precision. She did not rush, she provided knowledge on her expertise in how to care for my long hair, teaching me about wet brushes, and products. I was so pleased with this experience I can not say thank you enough to the staff, especially Ryan. I will definitely be going back and you should go see her!
Worst experience I have ever had!! Do not have Stephan do your hair. He is incompetent. I went in for a perm. I was not happy when I left, they offered to have someone else redo the perm in a couple of weeks due to the chemicals. The Manager was to call me to set up next appointment the following day. I never received a call even after calling twice and showing up at the store. My perm looked awful and thank goodness didnt hold. After almost 3 weeks with no return appointment and needing to get my hair fixed I went to the salon and asked to speak with the manager. The salon manager was unavailable so I spoke with the Store manager. She was very nice and helpful. While speaking to her Stephan interrupted told a lie and gave an attitude at me. At that point I refused any further service and requested a refund. A customer should not be treated the way I was nor should a women pay for the service I received. To say the least I will never go to this salon again and would caution others.
Jcpenney Salon is a US Beauty Salon based in Knoxville, Tennessee. Jcpenney Salon is located at 7600 Kingston Pike, Knoxville, TN 37919, USA.
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