This is by far the best theater experience in town. My family and I go as often as we can. The customer service, and nice clean venue more than make up for the slightly more expensive prices. I look forward to many more fun movie experiences at Regal Pinnacle 18, and highly recommend it.
Large multi-theater complex located in Turkey Creek shopping center. Pleasant staff with typical movie snacks. Arrive early for newer releases seats fill quickly. Comfortable stadium seats with high backs and good sound. Depending upon the movie, there are various levels of viewing-e.g., normal, 3D, IMAX, IMAX 3D, RPX and RPX 3D. RPX stands for Regal Premium Experience.
Paid 18 bucks each for the RPX experience ... booked with Fandango, excited about the reserved seating... Get to the theater, it is 200 degrees in there, someone's in our reserved seats, they sell beer now at the theater so there's a drunk couple next to me who talks loudly the entire movie, there is not enough room between myself and the seat in front of me for me to even cross my legs. This is the worst experience I have ever had at a movie in my entire 41 years of life!!! I will never again pay anything extra then just a standard ticket... It is way more comfortable, way more spacious, just a better overall experience. Not to mention I will never go back to the Pinnacle at Turkey Creek, or any Regal Theater for that fact... Apparently they are more into seeing how many patrons they can pack in a theater and claim that it's comfortable and a nice experience!!! DISAPPOINTED
Edit: We had a bad experience with Michael, a snack counter worker who was an asshole to us, rolling his eyes when we tried to use our points for a drink upgrade and just generally being unfriendly and off putting. His manager was very helpful so I won't dock any stars from my original review, but I hope this kid learns how to serve customers without being a dick about it. My wife and I have both worked retail and food service (I've even worked at a theater). The job might suck, but you learn to suck it up and do your best.
Nice clean cinema located around a lot of stores and restaurants. Seats are comfortable. A lot of parking. Kids play area. Food counter staff were helpful.
The best theater in the Knoxville area for mainstream movies. Very clean, if a bit overpriced (even by movie theater standards). Saw Dr. Strange in IMAX 3D and the seating was assigned, which was very nice since we could buy our seats beforehand and not have to get there 40 minutes early for a good seat.
Regal Cinemas Pinnacle 18 Imax Rpx is a US Movie Theater based in Knoxville, Tennessee. Regal Cinemas Pinnacle 18 Imax Rpx is located at 11240 Parkside Dr, Knoxville, TN 37922, USA.
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