I would never recommend this business to anyone. I purchased a above ground doughboy with the 71/2 foot center and walk in steps to the pool. Well beginning of the summer we contacted John there and explained that the pool had developed a leak and needed someone to look at. He explained at that time the liner and installation would be at my cost. Explained that I felt they should pay. Well this went on for some time even with my son going down talking to the General Manager. Well finally they stated they would get the liner and we had to pay for installation. Well about 4 weeks ago an installer came out and put the liner in and we had to pay $1,100 for the install. It has been completed now about 2 weeks. Well Thursday morning my son went out to go to work and heard water running. He went to the pool and it was almost empty. Well they started checking and even talked to installer who said he had concerns . The wall has now separated from the steps and ripped the new liner to pieces. Contacted the backyard and stated we needed to talk to owner and so far haven't heard a word from anyone there. Not good people to deal with, I'm a senior citizen and I have never dealt with such rude unconcerned people in my life. They expect I guess for me to continue paying for a pool My family is unBle to use.
We made a major purchase here and while we did experience some hick ups along our install, everyone went the extra mile to correct any issues. We appreciate everything they did for us! Be sure to speak with Billy in sales!
Mostly reasonable prices too.
I could not be any happier with our pool install. After having a horrible experience in the past we were hesitant about getting another pool at our new home. Bill was excellent to work with and the men who came to install the pool did an immaculate job! Our yard was left looking beautiful, the pool is beautiful, just an outstanding job. We couldn't be happier and we recommend this company 100%
At around December time this becomes the Christmas decorations destination. Huge selection of prelit trees, decorations, Nativity setups, candles, garlands and so on.
Everyone is anxious to assist. The designers, Z and Karen, are incredible. Kim greets you as soon as you enter and the shopping experience is delightful from then until you leave. Great pool and patio area as well.
This is the place we visit on December at least once.
The Great Backyard Place is a US General Contractor based in Knoxville, Tennessee. The Great Backyard Place is located at 8100 Kingston Pike, Knoxville, TN 37919, USA.
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