Simply the best !! I have been a customer of this group for many years and Mr Collins the owner still handles my business personally, not farmed out to support staff like most agencies do today. He always has time to speak with me on the phone and takes the time to make sure I understand my coverages.
I send all of my customers to Summit!!! Best Insurance Quotes around!!!
Excellent father and son duo...great rates, excellent coverage, always someone available to speak with, do yourself a favor and call them first! *btw I use them for ALL my insurance needs*
I had not received my insurance information and knew that my bill would be due soon. Called into find information and Matthew was confused from the beginning of the call and treated the entire call like a joke. I tried to talk to someone else but he said he was the boss and wouldn't let me. I am 100 percent unhappy with the way things have been handled. If I can't talk to someone other than Matthew who will take my business seriously. I'll take my business elsewhere in the future. He was confused as to why I would need any information when I could just call in and make a payment. Well if he cared about note than collecting my money he would understand that having insurance information is important and that it is correct is even more important.
These guys are just fantastic!! Not only did I save over $750.00 by switching I also now understand my coverages. I had been insured for the last 25 years with either Allstate or State Farm and trying to speak with the actual agent required nothing short of a court order. With Summit I actually spoke and dealt with the agent Mr Collins from the start. We actually went over coverages and after all options were made available he let ME decide what I felt was needed. Not the cookie cutter coverage I was getting from my old agent. If you want an insurance agent that gets the job done try Summit.
Summit Insurance Llc is a US Insurance Agency based in Knoxville, Tennessee. Summit Insurance Llc is located at 126 S David Ln, Knoxville, TN 37922, USA.
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